Troubleshooting with Microsoft Knowledge Base

by | Mar 8, 2009 | Troubleshooting

Whenever I run into computer problems, I usually visit Google, type a brief description of the problem and click Search. In most cases, one of the links leads to something useful or at least points me down the path to the solution. Frequently, however, the links...

Searching for Lost Files and Folders

by | Mar 1, 2009 | Troubleshooting

Excerpt from The Complete Idiot’s Guide to Computer Basics, 5th Edition. I get calls all the time from friends, relatives, and colleagues who claim that a file they were working on mysteriously vanished. In about 1 percent of those cases, they’re right –...

Printer Printing Only Half a Page

by | Jan 17, 2009 | Printers, Troubleshooting

My son called me from work, where he was having trouble printing out a checklist of daily tasks. The checklist was 4 pages long, but when he tried to print it, only a half page would print. He kept trying and trying, and every time he tried, the printer printed out...

Weird Computer Repairs

by | Dec 16, 2008 | Troubleshooting

I’ve always considered computers to be odd creatures. One day, everything seems to be working just swell, and the next day, for no apparent reason, it slows to a crawl or refuses to do anything. Recently, however, I discovered just how strange computers can...