Router Stuck on Acquiring Network Address

I just changed routers from a Netgear to a LinkSys. One of my computers found the wireless network but could not connect to it. It was stuck on “acquiring network address.” If I chose to repair the connection, I would get the message “renewing IP address,” but the system seemed unable to renew the IP address. The computer would connnect to the router fine with a LAN cable.

What fixed the problem for me was to remove the wireless Netgear entry from my computer (PC running Windows XP):

  1. Click Start, Settings, Network Connections.
  2. Right-click the icon for the wireless network and click Properties.
  3. Click the Wireless Networks tab.
  4. Below Preferred Networks, click the entry for your previous wireless router.
  5. Click Remove and confirm the removal.

What happens, it seems, is that the wireless network entry for the previous router prevents Windows from renewing or releasing the IP address it was using so that IP address can be reassigned to the computer. By deleting the entry, you release the IP address and Windows can renew it for the new router.

If you try this solution, please post a comment to let me know whether it worked for you.

Meet the Author

Joe Kraynak

Author of The Complete Idiot's Guide to Computer Basics.

6 comments… add one
  • avatar Anonymous Nov 12, 2010, 10:45 am

    You rock! Thanks

  • avatar CG Jun 25, 2011, 7:52 am

    Thank goodness – it worked when nothing else would!

  • avatar Rudi Jan 28, 2012, 8:10 am

    Hi guys, It hasn’t worked for me.
    I have an Apple Airport Extreme as my router/internet connection. It works fine and is wired to my PC. However we live in a house with thick walls so i decided to add the D-Link dwl-2100ap as a repeater to it. Set it as repeater and it worked like a charm. After a fulls day work at the kitchen table on a laptop it suddenly became unstable. When i investigated more I found out that the router(repeater) was up and running; the strength was excellent but any time i or the laptop tried to renew the IP address it failed. I rebooted all routers and laptops.It seems now and then to work fine but I still get the problem that any of the laptops, iPhones or iPads are not able to connect to the internet. I can work but it is annoying. Does anyone have a possible solution? (Please refrain telling me that the hardware is incompatible or that any of the brands are crap! it all worked before) Maybe static Ip addresses?

  • avatar anonymous Feb 24, 2012, 5:45 am

    Yeah! It worked. My helpdesk at work didn’t have a clue. Thank you!

  • avatar JT Feb 25, 2012, 2:19 pm

    Thanks a lot .it really worked for me

  • avatar Chad Mar 2, 2012, 3:55 pm

    Helped! thanks!

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