by Joe Kraynak | Jul 13, 2011 | Google, Internet Explorer, Internet Speed
I have satellite Internet, which isn’t the fastest broadband on the planet, anyway, but I’ve had all sorts of problems with Internet Explorer. If I open several tabs in Internet Explorer, eventually, I start getting tabs on which the pages don’t...
by Joe Kraynak | May 31, 2010 | Networking, Troubleshooting
I just changed routers from a Netgear to a LinkSys. One of my computers found the wireless network but could not connect to it. It was stuck on “acquiring network address.” If I chose to repair the connection, I would get the message “renewing IP...
by Joe Kraynak | May 25, 2010 | Troubleshooting
My wife was having trouble logging into her Novell Groupwise account at her school from home. When she tried to login, she kept getting this error message: Your login is not current. Please login again. I tried clearing the browser cache as some have recommended...
by Joe Kraynak | May 21, 2010 | Email, Troubleshooting
I have four email accounts. In Outlook Express all my email would pour into one Inbox. Very convenient. In Windows Live Mail, incoming mail for each account ends up in its own Inbox. Very inconvenient, at least for me. If you’re like me and you want all your email in...
by Joe Kraynak | Apr 9, 2010 | Email, Troubleshooting
You opened an e-mail attachment from Outlook Express, edited it, and saved it. When you go to open it, it’s gone—nowhere to be found! You’d just spent hours editing that file, and it has vanished without a trace. To avoid this from happening to you, always save file...
by Joe Kraynak | Mar 24, 2010 | Networking
I have a small home network of three computers. Today, I could not access a shared folder from one of my computers. I could see the shared folder, but when I clicked its icon, a dialog box appeared requesting my username and password. If I right-clicked the shared...
by Joe Kraynak | Jan 5, 2010 | Broadband Internet, Troubleshooting
Recently when my satellite Internet connection slowed to a crawl, I assumed it had something to do with the satellite. I called Wildblue. The technician ran a check, informed me that the signal was weak, and advised me to check for snow or ice on the dish. The dish...
by Joe Kraynak | Dec 3, 2009 | Troubleshooting
I’m not a big fan of touchpads, but I do use the touchpad on my Acer Aspire when I forget to bring a mouse along or am too lazy to plug it in. One thing that almost drove me mad about the touchpad on the Acer Aspire is the Tap and Drag (Click and Drag) feature that’s...
by Joe Kraynak | Dec 1, 2009 | Microsoft Office, Microsoft Word, Troubleshooting
If you received a Microsoft Word document from a colleague or friend and can’t open it, it’s probably because it’s a docx file — the default file format starting with the release of Microsoft Word 2007. If you try to open the file in an earlier...
by Joe Kraynak | Nov 10, 2009 | Product Review
Recently, I purchased an Acer Aspire One to accompany me on a trip to Europe. I needed a computer to keep up on my daily email, update my blogs, and do a little writing on the road, and I didn’t want to have to lug around a hefty laptop. About the length and width of...