by Joe Kraynak | Apr 9, 2010 | Email, Troubleshooting
You opened an e-mail attachment from Outlook Express, edited it, and saved it. When you go to open it, it’s gone—nowhere to be found! You’d just spent hours editing that file, and it has vanished without a trace. To avoid this from happening to you, always save file...
by Joe Kraynak | Mar 24, 2010 | Networking
I have a small home network of three computers. Today, I could not access a shared folder from one of my computers. I could see the shared folder, but when I clicked its icon, a dialog box appeared requesting my username and password. If I right-clicked the shared...
by Joe Kraynak | Jan 5, 2010 | Broadband Internet, Troubleshooting
Recently when my satellite Internet connection slowed to a crawl, I assumed it had something to do with the satellite. I called Wildblue. The technician ran a check, informed me that the signal was weak, and advised me to check for snow or ice on the dish. The dish...
by Joe Kraynak | Dec 3, 2009 | Troubleshooting
I’m not a big fan of touchpads, but I do use the touchpad on my Acer Aspire when I forget to bring a mouse along or am too lazy to plug it in. One thing that almost drove me mad about the touchpad on the Acer Aspire is the Tap and Drag (Click and Drag) feature that’s...
by Joe Kraynak | Dec 1, 2009 | Microsoft Office, Microsoft Word, Troubleshooting
If you received a Microsoft Word document from a colleague or friend and can’t open it, it’s probably because it’s a docx file — the default file format starting with the release of Microsoft Word 2007. If you try to open the file in an earlier...
