by Joe Kraynak | Mar 9, 2009 | Email
I belong to a few advocacy groups run by well-meaning folks who are committed to spreading the message. Unfortunately, some of them are unaware of one of the first rules of e-mail etiquette – don’t pass along the email addresses of people you know to others...
by Joe Kraynak | Mar 8, 2009 | Troubleshooting
Whenever I run into computer problems, I usually visit Google, type a brief description of the problem and click Search. In most cases, one of the links leads to something useful or at least points me down the path to the solution. Frequently, however, the links...
by Joe Kraynak | Mar 1, 2009 | Troubleshooting
Excerpt from The Complete Idiot’s Guide to Computer Basics, 5th Edition. I get calls all the time from friends, relatives, and colleagues who claim that a file they were working on mysteriously vanished. In about 1 percent of those cases, they’re right –...
by Joe Kraynak | Feb 20, 2009 | Document Formatting
When most people want some space between paragraphs in a Word document, they simply press the Enter key a couple extra times. While that certainly does the trick, it’s a very sloppy way of formatting and can cause all sorts of formatting problems for anyone who gets...
by Joe Kraynak | Feb 8, 2009 | Computer Books
The Complete Idiot’s Guide to Computer Basics, 5th Edition Price: $19.95, February 2009, Penguin – Alpha Books Most introductory computer books focus on hardware – CPU, RAM, motherboard, hard drive, expansion cards, and other high-tech gear. The Complete Idiot’s...
