by Joe Kraynak | Dec 1, 2009 | Microsoft Office, Microsoft Word, Troubleshooting
If you received a Microsoft Word document from a colleague or friend and can’t open it, it’s probably because it’s a docx file — the default file format starting with the release of Microsoft Word 2007. If you try to open the file in an earlier...
by Joe Kraynak | Aug 14, 2009 | Portable Computing, Troubleshooting
If some of the keys on your keyboard are typing numbers instead of letters, check to make sure Num Lock is not on. This seems obvious, but it’s a common occurrence on laptop and notebook computers, and it’s not as easy as just pressing a NumLock key to...
by Joe Kraynak | Jul 2, 2009 | Troubleshooting
This post assumes you have an HP network-capable printer connected to a router with a LAN cable. Instructions for wireless connections and different types of printers may vary, but the overall approach should apply to most home networks. Some time ago, I did a post...
by Joe Kraynak | Jun 5, 2009 | Networking, Troubleshooting
Network problems can be caused by all sorts of things, including aggressive firewalls, a faulty network installation, and even a defective or disconnected cable. Recently, however, I stumbled across a problem that didn’t respond to the usual solutions....
by Joe Kraynak | May 22, 2009 | Broadband Internet, Troubleshooting
Many problems can cause a slow or unreliable Internet connection, including the following: Lousy Internet service Firewall or too many firewalls Defective Ethernet adapter Router problem Ethernet adapter speed setting Corrupted communications Overloaded DNS (Domain...
by Joe Kraynak | May 9, 2009 | Troubleshooting, YouTube
Starting a few weeks ago, whenever I would try to play a YouTube video, it would play maybe a quarter to a third of the video, and then stop. Clicking my browser’s Refresh button didn’t help, so I tried clearing the cache – the temporary files Web...
